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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony

Tony

March 13, 2025

5  out of  5
rating by Tony
"Eddie took care of my Antique truck for my insurance needs. I suggest that you visit Eddie for all your insurance needs."
We responded:
"Tony, thank you for the five star review and the vote of confidence. I appreciate your business!"
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Bennie Tomei

March 4, 2025

5  out of  5
rating by Bennie Tomei
"After calling many Insurance companies, I call Eddie Isabella's office. Eddie & his staff were very friendly & extremely helpful. They even come to New Castle for me to sign the papers when I couldnt make it to his office in Beavers Falls.They set me up with a very affordable plan that I'm very happy with."
We responded:
"Bennie, thank you for the review. I appreciate the opportunity to help you with your insurance. We have customers all over and our goal is to provide great customer service anywhere they are!!"
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kate trimble

March 3, 2025

5  out of  5
rating by kate trimble
"I bought a house in 2024 and Lacy was SO easy to work with. She explained what the policies meant and helped me find the best one for my needs. She was easy to communicate with (via text which I loved). She was patient and kind. And she helped me bundle car & home insurance, I've got a great deal! My previous insurance holder's website was so clunky and just stopped working on me - and it was impossible to talk to a human! I just accessed State Farm's website today and sign in as well as navigating to find my documents was a breeze! I loved my experience here and I hope to be ensured here for awhile!"
We responded:
"Lacy is valued team member here at our office. Thank you for reviewing our agency and allowing us to provide a solution for your insurance needs. Lacy and I both appreciate it. "
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Mark Kuritzky

February 28, 2025

5  out of  5
rating by Mark Kuritzky
"Eddie and his team made our switching from Erie to State Farm simple and professional. Sherri’s follow up on questions and information was quick and accurate. We could tell Eddie has a terrific office staff and agency. Would highly recommend them. Saved $500 on our auto insurance."
We responded:
"Mark, thank you for taking the time to review our agency. Sherri is wonderful, and I glad she was able to assist you. We appreciate the opportunity to work with you."
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Sharon Maravich

February 27, 2025

5  out of  5
rating by Sharon Maravich
"Staff are very helpful and friendly and saved me thirty dollars a month 😁"
We responded:
"Sharon, thank you for the review. I am glad we could help you. Please let us know if you ever need anything!"
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Chuck Copeland

February 19, 2025

5  out of  5
rating by Chuck Copeland
"Eddie Isabella‘s office in Beaver Falls is very helpful and full service. They have a good command of the product and no exactly how to answer questions."
We responded:
"I appreciate the review of our office. You have been a pleasure to work with and I hope to continue to work with you for a long time! Thank you."
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Kimberly Payne

February 19, 2025

5  out of  5
rating by Kimberly Payne
"From the time I first called for a quote I have been nothing less than satisfied! The staff is friendly, knowledgeable and patient. 10/10 recommend!"
We responded:
"Kim, thank you for trusting us with your insurance needs. I appreciate the kind words and nice review."
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Haley Davis

January 22, 2025

5  out of  5
rating by Haley Davis
"I had problems getting super high quotes elsewhere and they ended up getting me a great price! Also they made the process quick, easy, and to the point with friendly service."
We responded:
"Hello Haley, thank you so much for your business. I appreciate you trusting our agency with your insurance needs!"
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Ashley Harper

December 20, 2024

5  out of  5
rating by Ashley Harper
"Great agency!"
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Shirley Fish

December 9, 2024

5  out of  5
rating by Shirley Fish
"Very helpful and kind, appreciate the service"
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New Castle Bridal Fair Miles

November 21, 2024

5  out of  5
rating by New Castle Bridal Fair Miles
"Great service! Great team!"
We responded:
"Thank you so much for your kind review. Our team works really hard to ensure we provide great service!!"
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Ray Mazzanti

November 15, 2024

5  out of  5
rating by Ray Mazzanti
"In my line of work, I often need verification of my insurance to send to potential clients. I know I can always email Lacy and have whatever I need sent directly to my client! She does it in a timely and professional manner and I’m so thankful for all her help! Would highly recommend Ed and his team for any business strapped for time!"
We responded:
"Ray, it is a pleasure working with you to take care of your insurance needs. I appreciate the opportunity. Lacy is tremendous asset to our team and I am thankful to have her. Thank you for the review."
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Pamela Byers

October 15, 2024

5  out of  5
rating by Pamela Byers
"I called this agency inquiring about switching my home and auto insurance and had a wonderful experience! Sherri was helpful and accommodating. Bonus for saving me money on both of my policies! 100% recommend Eddie Isabella agency!"
We responded:
"Pamela thank you for your kind words and trusting us with your insurance needs. Sherri is a great asset to our team, and I am glad she was able assist you. "
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Chuck Kati

October 8, 2024

5  out of  5
rating by Chuck Kati
"Eddie Isabella State Farm Agency is a great place to get your Auto and Homeowners Insurance! He and his staff has always taken care of my insurance needs and provided excellent service. I highly recommend them!"
We responded:
"Chuck glad to have you at our agency. Thank you for the review!!!"
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Glenda Holsinger

October 7, 2024

5  out of  5
rating by Glenda Holsinger
"Eddie and his Staff were professional and very helpful and understanding and courteous. I also got renters insurance added and I am still paying less than what I was with just Car insurance from my the provider I had. Thank You Eddie Isabella and his Staff. I would highly recommend giving Them a call to see what they can do for You. 😁"
We responded:
"Glenda thank you for taking the time to leave us a review. The ladies and gentlemen work very hard to provide great service to our customers. I appreciate your business and look forward to being your insurance agent."
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Brandon G

September 23, 2024

5  out of  5
rating by Brandon G
"Great insurance and a very helpful staff. Chris helped me get exactly what I was looking for! 10/10 would recommend"
We responded:
"Brandon, thank you for taking the time to leave Chris and our agency a review. We appreciate you doing so and your trust in us to provide with your coverage. "
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Sylvia Rodriguez

August 16, 2024

5  out of  5
rating by Sylvia Rodriguez
"I was very anxious about getting renters insurance just having to go through all the quotes the hassles the questions and I am so happy that I called State farm and spoke with Sherrie Mutz. She made it so seamless. She was friendly and knowledgeable. Wish there was a Sherry Mutz in all companies. Thank you so much Sherry."
We responded:
"Thank you Sylvia. Sherrie is integral part of our team. She works extremely hard to make everyone feel welcomed. I appreciate your business and allowing us to help you with your insurance."
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Brandon Looze

August 13, 2024

5  out of  5
rating by Brandon Looze
"I want to say thank you so much for helping me out with getting new insurance for my truck. I appreciate all the information you guys gave me and I ask some questions about things I didn't know and you guys were able to explain everything to me. Thank you guys for helping me out and I appreciate Eddie and lacy for all there help."
We responded:
"Brandon, thank you for allowing us to provide you with insurance. I appreciate your review of our agency. "
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Leanne Cangey

August 9, 2024

5  out of  5
rating by Leanne Cangey
"love this agency the best!"
We responded:
"Leanne, thank you for the review. We appreciate your business and your friendship!"
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Stacie Shoaff

August 2, 2024

5  out of  5
rating by Stacie Shoaff
"Ed and his staff are wonderful! Every time I go in I get great customer service!!"
We responded:
"Stacie thank you for your review of our agency. "
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Kelly Marie

July 1, 2024

5  out of  5
rating by Kelly Marie
"Wonderful helpful always answer question & call backs were timely very satisfied!! Sherri personally was awesome and a pleasure to talk to!!!"
We responded:
"Kelly thank you for your review. We appreciate your business and glad we were able to help you!"
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Debbie Guinto

June 19, 2024

5  out of  5
rating by Debbie Guinto
"Sherrie was great!! FYI - I went from paying $3600.00 a year for homeowners insurance to $1900.00 a year. I can't verbalize how much it means to me to save that kind of money. She also saved me a lot of money on my vehicle insurance. I feel very blessed Thank you Sherrie."
We responded:
"Debbie thank you for sharing your story. I appreciate your feedback and glad we could save you money! Sherrie is great!! and I am lucky to have her work with our customers."
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Theare Dan

May 16, 2024

5  out of  5
rating by Theare Dan
"We are new customers and moving insurance companies.. Eddie and Lacy have both been very helpful with this process they both have taken time to explain cost and helped us both find what plans meet our needs unlike some other companies that tell you this is what you need and then jack up the price on you. They made us feel welcome and we are glad to have them as our agents!!"
We responded:
"Dan, I appreciate your kind words about our agency. Lacy works very hard to accommodate everyone's needs as well to make sure our customers have the appropriate coverage. Thank you again for your support and I look forward to providing you great service."
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ashlee rose

March 15, 2024

5  out of  5
rating by ashlee rose
"Lacy was a pleasure to work with. She clearly explained all of my options, provided guidance and answered all of my questions, and secured the proper insurance. The price was affordable and exceeded my expectations."
We responded:
"Ashlee thank you for sharing your experience with Lacy. She is an asset to our team!"
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Tiffany Mosinski

March 9, 2024

5  out of  5
rating by Tiffany Mosinski
"I recently switched over to State Farm. Sherrie was a pleasure and very personable. I am now saving almost $1500 a year by switching to State Farm. So, with a combo of good customer service and saving money you really can't beat that!"
We responded:
"Tiffany, thank you for sharing your experience with Sherrie. She cares deeply about our customers. Thank you for the review of our agency!"